What strategic tool is used to measure organizational performance beyond traditional financial metrics?

The balanced scorecard is a strategic tool that provides a comprehensive framework for measuring organizational performance by incorporating a variety of performance metrics beyond just traditional financial metrics. It includes perspectives such as customer satisfaction, internal processes, and learning and growth, thereby offering a more holistic view of an organization's overall health and effectiveness.

By using the balanced scorecard, organizations are able to align their day-to-day operations with their strategic vision, enabling them to focus not only on short-term financial performance but also on long-term sustainability and growth. This approach encourages the measurement and improvement of performance across multiple areas, leading to more informed strategic decision-making.

In contrast, other options like a performance dashboard primarily focus on displaying metrics and performance indicators, while SWOT analysis is used for assessing strengths, weaknesses, opportunities, and threats within an organization. Value chain analysis examines the specific activities within a company that add value but does not provide a comprehensive framework for performance measurement. Thus, the balanced scorecard uniquely fulfills the need for a multifaceted approach to performance evaluation.