What does a solution component include?

A solution component encompasses a comprehensive range of elements essential for delivering a complete solution to a business need. This includes not just the tangible aspects like physical infrastructure and software but also the critical human elements and processes that ensure effective operation and integration.

Specifically, "people" refers to the users, stakeholders, and support teams who interact with the solution, influencing its design, usability, and effectiveness. "Infrastructure" covers the physical and virtual environments necessary for the operation of the solution, such as networks, servers, and data storage. Finally, "processes" involve the workflows, policies, and procedures that govern how the solution is implemented, used, and maintained.

Together, these components ensure that the solution functions effectively within the context of the organization, addressing both immediate needs and long-term objectives. The breadth of this definition is crucial because a successful solution requires more than just technology; it relies on a cohesive integration of all these components working in harmony.