What does a process-centric view primarily focus on?

A process-centric view primarily concentrates on the efficiency and effectiveness of internal operations within an organization. This perspective emphasizes understanding and optimizing the processes that drive the organization, which in turn can lead to improved performance and productivity. By analyzing workflows, reducing waste, and ensuring that each step in the process adds value, businesses can enhance their operational capabilities, ultimately benefiting their overall strategic objectives.

The focus on internal operations allows organizations to identify bottlenecks, streamline activities, and implement best practices, all of which contribute to greater efficiency. This approach ensures that resources are utilized effectively and that the organization can respond swiftly to changes.

While factors like consumer satisfaction, product aesthetics, and market trends are essential for overall business strategy, they are not the focal points of a process-centric view. Instead, this perspective prioritizes how well the internal mechanisms perform, which indirectly supports the broader strategic goals, including customer satisfaction and market responsiveness.